Hana Woven Tatami Chair

Free Shipping

Enjoy free shipping across West Malaysia & Singapore! Orders with ready stock is expected to be delivered between 7 to 10 business days except for made upon order products & large and heavy items (eg. sofa, armchairs, tables, wardrobes and etc.) would take up to 15 to 20 business days. Please allow for a few extra days beyond the estimated delivery date for unforeseen delays. Kindly contact us if you wish to confirm the lead time before placing an order. Specific delivery dates or time are not provided nor guaranteed. 

West Malaysia orders and shipments are handled exclusively by GDEX.

Singapore orders and shipments are handled exclusively by Legion Express.

1 To 1 Replacement

We offer a one-time replacement in the event of any defective item being received due to unforeseen circumstances during shipment. However, please rest assured that all of our products are safely packed and shipped. Each piece of furniture undergoes meticulous inspection at every stage of production, ensuring that only the finest materials and craftsmanship are delivered to our customers. Please note that items that are damaged due to normal wear and tear, improper care, or accidental damage are not considered to be faulty. Due to the nature of the handmade process, slight imperfections such as minor variations in size, colour, and finish may occur and will not be considered as faulty product. 

In Root Artisan, our goal is to deliver not just top-quality products but also an exceptional and hassle-free shopping experience for you.